Self-service kiosks are widely used in the hospitality industry to provide guests with a convenient and efficient experience. Some common uses of self-service kiosks in hospitality include:

Check-in/Check-out: guests can check-in and check-out using self-service kiosks, reducing the need for them to wait in line for assistance from hotel staff.

Room Service: guests can place room service orders using self-service kiosks, allowing them to view menu options, make selections, and track the status of their order.

Information and Services: guests can access information about hotel amenities, local attractions, and services using self-service kiosks, or request assistance from hotel staff.

Loyalty Programs: guests can enroll in or track their loyalty rewards programs, or redeem points for upgrades, lounge access, or other benefits.

Payment and Billing: guests can use self-service kiosks to pay for their stay, view their bill, or make changes to their payment method.

The use of self-service kiosks in the hospitality industry can help improve operational efficiency, reduce wait times, and enhance the guest experience. It can also allow hotels to gather valuable data about guest behavior and preferences, which can inform business decisions and marketing strategies.